Lancaster Hotel
High-End Hotel Fit-Out
We were tasked with the renovation and extension of the existing lobby of the Royal Lancaster Hotel whilst maintaining the existing services that fed the rest of the building.
An initial phased changeover programme took place which allowed us to transfer existing services over to a temporary lobby space whilst preventing disruption to hotel operations. Following this, we took steps to protect the feeds to the upper floors to allow the strip out phase of the project to commence.


The main phase of the works involved the creation of a new lobby and bar area to suit the 5 star aesthetic of the upgraded hotel. We co-ordinated the design and installation of MEPH services, as well as liaison with bespoke joinery and architectural glazing contractors.
An intricate lighting control design meant that a significant number of services had to be co-ordinated within the ceiling void.
East West Connect helped to drive the project to completion and the openness of their management was a true asset to the project. The attention to detail of their supervisory staff allowed us the peace of mind that the desired quality of installation would be achieved with minimal input from our team.
Royal Lancaster Hotel
The new lobby and bars were named as the “most Instagrammable” in London by The Daily Telegraph.
The high end requirements of the client meant that our benchmarking process for the installation was key to achieving the quality levels needed by the specification.
Architectural lighting was instrumental in creating a captivating and visually stunning environment. By strategically placing lighting fixtures and using various lighting techniques, the hotel was able to highlight architectural features, create focal points, and set the desired mood.


Bespoke sanitaryware added a touch of luxury and sophistication to the hotel’s reception, bars, and lobby. By opting for custom-made sanitaryware, the Royal Lancaster Hotel was able to align its design vision with the overall concept of the refurbishment.
The installation of new electrical and water services to serve the island bars was essential for ensuring efficient and reliable operations. The island bars required dedicated electrical connections to power various appliances, such as drinks coolers, coffee machines, and bar equipment.

We worked directly with hotel staff on a daily basis to ensure no disruption to hotel operations.
We liaised between the project team and the hotel directly to ensure that all needs of all parties were met at all times, and to create short term logistical and changeover plans to ensure that our works did not affect hotel operations.
Project breakdown
- Mechanical 35%
- Electrical 45%
- Public Health 20%
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