We hold accreditations across all building services, and our ethos is to continually grow our expertise.

• Our integrated management system is ISO 9001, 14001, 45001 accredited for design, quality, and contract management.
• Leading the industry with NIC EIC, Gas Safe, NSI Gold, F-Gas, CHAS, BAFE, Bluesky, and Safecontractor accreditations for installation and site management.
• Our staff are DBS checked, and all of our engineers have undertaken safeguarding training to allow them to work within sensitive environments.

JobLogic is an advanced tracking system for all aspects of our contract management system.

• Using their mobile devices, our operatives have access to the critical information required to undertake their works safely, on time, and to a high standard.
• Working processes and appointments can be reviewed and updated at any time to ensure that resident requirements are met whilst our works take place.
• Tracked programmes with are embedded within each works package, providing up to date progress reporting.
• Built in defect reporting and close out ensures that our clients are able to view the entire process of our quality control and assurance, from pre-construction to post-handover.
• Through our use of JobLogic across our business we have seen a significant improvement in KPIs across all projects and our customers have provided us with positive feedback on our use and implementation of the software.

SFG20 is the industry standard tool for planning comprehensive building services maintenance regimes.

• We use SFG20 to mitigate risks at the planning stage of a maintenance programme, it allows us to create bespoke maintenance and asset management programmes using a scalable criticality rating to ensure we provide real value for our customers.
• It prevents the under or over maintenance of all plant and systems, and it ensures a long and healthy working lifecycle for all services installations.
• By factoring in maintenance requirements from the very basic statutory needs to the “above and beyond” discretionary level of maintenance we can create a maintenance package that truly focuses on the various needs of our individual clients.
• SFG20 automatically synchronises withour JobLogic software to automatically populate a trackable maintenance scheme from the outset of a contract.

Our staff hold the qualifications and competencies to manage the most demanding of projects.

• We have 60+ management and office staff, 250+ skilled and accredited in-house operatives, 15+ trainees and apprentices, and 2 graduate scheme junior engineers.
• Across our business we place a large emphasis on personal growth, employee training, further qualification, and internal development.
• We limit our reliance on sub-contractors to ensure we can control and predict the quality, reliability, and attitude of our workforce, something that we are immensely proud of.

We’re able to provide a uniform fully branded in line with your requirements for your contract.

• A unified approach with our clients provides their customers with continuity. All contract communication, liveries, PPE, and uniforms can by branded with your styling, logos, and brand language to present an in-house approach to services maintenance.
• We agree service requirements, values, and objectives at the outset of a contract whilst remaining flexible in our approach throughout. Our staff continue to integrate our delivery methods as our relationships with each client progresses.

We’ve been specialists in the planned maintenance of building services since 1988.

• Our expert staff provide maintenance across all sectors for major clients such as Catalyst Housing, the National Theatre, the Embassy of Japan, and the NHS.
• We have experience of maintenance works within schools, hospitals, palaces, commercial buildings, offices, residences, and public buildings. Our ethos is to continuously improve our services based on lessons learned from across our business.
• We currently maintain over 150,000 assets across London and the South-East, each fully trackable and uniquely identified within our JobLogic database.

Each of our contracts has a single point of contact, and a select pool of engineers to guarantee consistency.

• Friendly resident liaison offices ensure that strong relationships are built with your customers, allowing our works to progress smoothly.
• Our London-based call centre staff work in a polite, amicable, and accommodating manner to ensure that appointments are arranged and met, with helpful aftercare services upon completion.
• We are able to provide a full-time site based presence for any maintenance contract who will manage and undertake maintenance works as required.