Caretaker

Key Information

Reporting to: Office Facilities Coordinator.
Start Date: Immediate
Working Hours: Mon – Fri, 06:00am – 10.00am & 17.00 – 19:00
Probation Period: 3 months
Job Type: Full Time-Office Based, Permanent
Job Location: Perivale, Greenford

Scope

This role owns the daily opening and closing of East West Connect’s main office in Perivale,
Monday to Friday, and provides access to the building outside normal working hours as
required.
To open the building at 06:00 am each weekday, ensuring it is safe and ready for staff and visitors.
To lock up and secure the building at 19:00 each weekday, ensuring everyone has left and the alarm is set.
To let in cleaners, builders, contractors, staff and others who need to attend outside normal working hours, as arranged by the Office Manager, and secure the building once they have finished.
To check that restricted areas, such as Accounts and the stores, are locked and secure.
To monitor parking at the office, keeping spaces for authorised use and access routes clear.
To carry out general handyperson and caretaking duties, including routine building checks, minor repairs and reporting of defects.
To liaise with the Office Manager and Office Facilities Coordinator on any items needing attention, and with the on-site Procurement team on deliveries, materials and builders.
To ensure Health & Safety, fire safety and lone working procedures are followed at all times.

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Duties

Opening Up

Unlock and open the building at 06:00 each weekday, disarm the intruder alarm and carry out an opening walk-round.
Check entrances, fire exits, escape routes and communal areas are clear, safe and undamaged.
Switch on lighting, heating/air conditioning and shared equipment as required.
Report any overnight damage, faults, leaks or security concerns to the Office Facilities Coordinator.

Locking Up

Lock up at 19:00 each weekday, carrying out a closing walk-round to confirm all staff and
visitors have left the building.
Secure all doors, windows, gates and restricted areas, including Accounts and the stores.
Switch off non-essential lighting, equipment and appliances.
Set the intruder alarm and confirm the building is secure before leaving.

Letting people in out of hours

Attend site to let in cleaners, builders, contractors, staff and others who need access outside normal working hours, as arranged by the Office Manager.
Liaise with those attending on arrival and finish times.
Once they have finished, check the building, lock up, set the alarm and confirm it is secure.
Report anything unusual to the Office Manager.

Keys and Alarm

Look after the keys and alarm codes issued to the role, keeping them secure at all times.
Report lost keys or any alarm faults to the Office Manager immediately.

Caretaking and Safety

Carry out general handyperson duties, including minor repairs, fixings, adjustments and routine upkeep around the building.
Carry out routine building checks and report defects, arranging larger repairs through approved suppliers.
Support fire safety arrangements, including weekly fire alarm tests and fire door and escape route checks, recording results in the log book.
Monitor the building’s CCTV where required, in line with the CCTV Data Management & Access Policy (EWC-GRP-POL-CCTV-001).
Follow the lone working procedure, including agreed check-in arrangements.
Report all incidents, near misses and security breaches in line with company procedure

Secure Areas

Check restricted areas such as Accounts and the stores are locked and secure at opening and lock-up.
Report any sign of tampering or damage to the Office Manager.

Parking

Monitor and control parking, ensuring spaces are used by authorised staff and visitors only.
Keep access routes, entrances and emergency vehicle routes clear.
Manage visitor and contractor parking, including builders’ vehicles and deliveries.

Liaison

Liaise with the Office Manager to address any items needing attention around the building.
Liaise with the on-site Procurement team on deliveries, materials and supplier or builder attendance.
Liaise with cleaners and other service providers on access, timings and standards.

General

Keep a simple record of attendance, opening, lock-up and any incidents.
Represent the company in a professional and positive manner at all times.
Uphold company values, policies and workplace standards in all duties undertaken.

Why You’ll Love Working With Us

We believe in rewarding our people and creating a workplace where everyone can thrive. When you join us, you’ll benefit from:

24/7 Employee Assistance Programme (EAP)
5% employer pension contribution
Life Insurance (4x annual salary)
Annual eye care vouchers
Occupational health support
Ongoing investment in CPD training and development
Cycle to Work scheme with shower facilities at head office
EV Scheme available after 2 years’ service
Free fruit, snacks and refreshments in the office
Company-wide social events
An inclusive culture that celebrates diversity and cultural events throughout the year

Join a team that values your well-being, supports your development, and invests in your future.

Equal Opportunities

East West Connect Ltd is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics.

This policy applies to all employment practices within the organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training and apprenticeship. East West Connect makes hiring decisions based on qualifications, merit and business needs at the time.

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