Kathleen O’Hanlon – Chairwoman

As chairwoman, Kathleen takes an active role in steering the long-term future and direction of East West Connect. A trained solicitor, she is an active member of the board and works closely with the managing director, directors, and non-executive consultants.

Kathleen is committed to keeping the family-based ethos and the ‘can-do’ approachable attitude to our contracts and projects as we continue to grow East West Connect organically for the future years and generations. Her leadership ensures the company maintains its core values while pursuing sustainable growth and development opportunities.

As Maintenance Director, Sam brings over 20 years of specialized experience in both planned and reactive maintenance operations. His comprehensive qualifications and deep expertise in the electrical industry enable him to provide invaluable technical insight across his department’s diverse workstreams.

Sam’s hands-on leadership style encourages his team to operate with exceptional efficiency while upholding the highest standards of safety and quality. He cultivates a collaborative environment that encourages professional development, ensuring team members continuously enhance their skills while delivering outstanding maintenance services to our clients. Sam has built enduring client relationships spanning over two decades through consistent excellence.

With over 25 years of experience in his field, Niraj brings a wealth of knowledge and best practises to East West Connect. As a chartered accountant, he has implemented robust systems to ensure seamless operations while constantly improving our processes and strategic approach.

His expertise extends beyond traditional accounting, encompassing financial strategy, risk management, and operational efficiency. Through his meticulous attention to detail and commitment to excellence, Niraj ensures our financial foundations remain strong while supporting sustainable growth.

John, our Sales Director, has worked within the building services industry for over 50 years. His extensive experience spans multiple sectors, providing him with unparalleled insight into the client’s needs.

John’s role centers on building and maintaining strong client relationships through his personable approach and genuine commitment to customer satisfaction which has earned him a reputation for reliability and excellence. He thrives on face-to-face interactions, ensuring that every client feels heard, understood, and valued. His dedication to building long-term partnerships makes him an integral part of the team and a trusted advisor to those he works with.

As Projects Director, Mark brings extensive knowledge and expertise in high-end infrastructure upgrades and sensitive refurbishment works. He specializes in leading projects of unique importance within highly sensitive buildings, where the autonomy of having a director directly managing the works ensures they progress as safely and efficiently as possible. Mark’s hands-on leadership approach enables real-time decision-making and immediate problem resolution, critical factors when working in environments that demand minimal disruption and maximum security.

Mark has consistently demonstrated a proven track record of meeting promises and deadlines on all previous projects he has undertaken with East West Connect, building strong client confidence through reliable delivery and exceptional project outcomes.